Investment Research Data Analytics Officer
Presentation: Customer Analytics – Why Organizations Care
Madhu Ghosh is currently the Investment Research Data Analytics Officer at Morgan Stanley, leading the development of insights and solutions for enhanced customer engagement, organizational efficiency and regulatory compliance. She is an expert in designing and implementing a comprehensive data strategy/framework for managing, governing and monetizing data assets. Prior to Morgan Stanley she held various leadership roles at Dun & Bradstreet, ADP and Infogroup as product owner and strategy consultant for C-suites for delivering revenue growth, customer experience, marketing efficiency, and brand performance. Madhu has been recognized as a Sales Enablement Solutions guru in the B2B sales and marketing space. She has published in the US and internationally, and held speaking engagements at conferences and Business Schools. She is an Advisory Board Member at Rutgers Center for Innovative Education (Customer Experience).
Madhu holds a BS in Chemical Engineering from Jadavpur University and a MS in Environmental Engineering from Georgia Tech.