Customer Analytics Innovation Summit

Optimize your Analytics Processes for a Seamless Customer Experience

Chicago, 2018

Tickets & Pricing


Data about our browsing and buying patterns are more accessible than ever. The Customer Analytics Innovation Summit brings together innovation leaders from the world's most reputable companies to discuss how we can deep dive into this data to identify, attract and retain.

Contact Dean for an attendee snapshot or info on group rates: dmarshall@theiegroup.com

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A unique opportunity to learn innovative best-practices from the leaders of the world's biggest brands!

If you are interested in speaking, please contact Tess Jones.

  • Andy Pulkstenis

    Director, Advanced Analytics

    State Farm Insurance
    State Farm Insurance
  • Arun Bodapati

    Sr. Manager Data Science

    Charles Schwab
    Charles Schwab
  • Brian Schmuker

    Director, Analytics

    Kelly Services
    Kelly Services
  • David Galinsky

    Dr. Customer Data Science.

  • Gokula Mishra

    Sr. Dir., Global Data & Analytics

  • Todd Schmeling

    Manager, Health Innovation

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The relationship between organizations and customers has evolved to one where customers now expect real-time interaction and exceptional service at their fingertips 24*7. As the global marketplace continues to expand, so do consumers options. It has become increasingly important to tailor a customer journey that ensures both the product and their experience keeps consumers coming back. How can businesses better leverage the technology at your fingertips in order to deepen predictions of buying behaviors, habits, and the lifestyle preferences of customers?

This knowledge can allow for a focus on delivering more relevant offers, increased response rates, ROI, and customer loyalty while also reducing campaign costs and the ability to segment more effectively.

The 2018 Customer Analytics Summit will bring together a curated cross-industry line up of data leaders focused on leveraging analytics to gain deeper insights into customer behaviors, attitudes, and ultimately creating a humanized experience to drive success and achieve business goals. Attain insights into techniques, technology, and best practices to bring back to your organization and help build a foundation centered around the modern customer.  

Topics covered include:

  • Customer Analytics in the Age of Social Media
  • Proactive and Reactive Real-Time Analytics
  • Competing on Predictive Customer Intelligence
  • Predicting Online User Behavior with Deep Learning
  • Delivering an Integrated, Personalized Experience using Analytics
  • Machine Learning in Customer Analytics

The preliminary schedule has been released - click here to see it!


Are you looking to showcase new technologies or initiatives in front of the most influential industry gathering of the year? If the answer is yes then visibility at the Customer Analytics Innovation Summit is a must. Contact us here for more details!


Over the last 3 years, we have hosted attendees from a variety of companies:


The Standard Club

By providing excellence in quiet, peaceful surroundings within Chicago's bustling business and financial districts, The Standard Club lends an atmosphere of importance and privilege to business meetings, inspiring both attendance and participation.

We have a preferred rate with the Hotel Blake and rooms can be reserved by clicking this link.


Executive Summary

Customer Analytics Innovation Summit

June 6 & 7, Chicago, 2018

Optimize your Analytics Processes for a Seamless Customer Experience


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